The next three Moments Of Need are when someone tries to apply the knowledge that they gain. We want our doctors to have knowledge before they cut us open, but at the same time, to be a good doctor you have to move into practice. We introduce them to it when they need more new content.Īgain, the pivot in both of those things is a content dissemination need and, by the way, a very warranted need. Which is when someone needs something for the first time, when people are new to content.” “Look, all you’ve addressed in the blended training that you’ve built is the first two. If you had done a need pivot, you would have gotten a very different uptake and results from your learners.” Conrad introduced Bob to the 5 Moments where he said: The organisation is seeing us in such a minimal limited way.” Did You Build Blended Learning or Did You Just Build Blended Training?Ĭonrad Gottfredson introduced Bob to what had been his life work which was the 5 Moments Of Need. For too long I use the classic, “How many of you in L&D have heard these words?” Someone watching in their office and says, “I would like five days of training on.” Well, are you kidding me? We’re going to start there? That’s where the conversation begins. I’ve been using the tip of the sword thing. I want to be seen as someone who supports and enables performance not the means to the end. I got out of the Training business 10 years ago and since I have, the discussion I’m allowed to have with those who I serve has broadened exponentially because, in the end, they come to training for performance. I think it minimises our deliverables and the way we’re allowed to impact organisations. The danger of Training, and no offense to it because it’s been remarkable for years, is that there’s so much legacy and baggage to what that means. “We’re here to help people, to lift organisations, to enable workers to perform at the moment of need. Read on for some of the insights Bob shared in that conversation, or tune in to episode 19 of The L&D Podcast for the whole conversation. This conversation explores the pivot L&D needs to make from training / content-focus to performance-focus in order to fulfil our potential, meet the expectations of our stakeholders and make the required difference inside our organisations, and how we do this where and when employees are working. And get writing.In 2019, David James spoke with Bob Mosher, Thought-Leader and Chief Learning Evangelist, at The 5 Moments of Need™, on The Learning & Development Podcast. We're united by a love of writing and literature, our pride in our products, and the respect we have for our customers and the community that has grown up around our software.Īnd why “Literature & Latte”? Because our apps are designed to make writers feel right at home-like your favourite bookstore or coffee shop. While our headquarters are in Cornwall, UK, our small team spans the globe. It's helped turn napkins into novels, thoughts into theses and scribbles into screenplays. Literature & Latte was founded in 2006 to answer such questions, and our award-winning software is now used by thousands of writers the world over. What if moving index cards on a corkboard changed the structure of your manuscript? What if you could move notes around on an infinite sheet of paper? Everything we do is born of a passion for bringing together processes familiar to writers in new and exciting ways. We are Literature & Latte, a software company founded by writers for writers.
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